AI Office SolutionsOffiTech

Make Every Task Smoother and Smarter

OffiTech uses the power of AI to fundamentally improve the efficiency of everyday office work.

From optimizing call center operations to multilingual support, meeting transcription, and document creation — AI enhances accuracy, speed, and overall quality across every business process.

What OffiTech Can Do

With the introduction of AI, not only is routine work automated, but even the quality of communication and intellectual tasks is significantly improved. SmartOffice supports daily corporate operations from every angle, reducing both time and cost while also driving a transformation in work styles.

More Efficient Call Center Operations

Utilizing AI dramatically improves both efficiency and quality in call center operations. Standard inquiries are handled through automated responses, allowing operators to focus on more complex cases. Furthermore, AI analyzes customer emotions during calls and suggests appropriate responses in real time, enabling quicker and more accurate handling.

  • AI Auto-Response

    AI automatically responds to standard inquiries, reducing the burden on operators and enabling 24/7 service.

  • Customer Emotion Analysis

    AI analyzes the tone and language used during calls to visualize customer emotions in real time. This helps prevent issues and improves response quality.

  • Operator Assistance

    AI suggests response options based on call content, reducing search time and improving the speed and accuracy of responses.

Smarter Meetings and Global Support with AI

By using AI, meeting content can be transcribed in real time and automatically summarized into key points. Meeting minutes organized by speaker are generated automatically, significantly reducing the workload of post-meeting documentation and information sharing. This supports fast and accurate decision-making.
Real-time translation of emails, chats, and various documents is also possible, enabling smooth communication even for staff unfamiliar with foreign languages. This greatly improves the efficiency and responsiveness of international operations.

  • Automatic Minute Taking

    Meeting audio is transcribed in real time and summarized by AI. Meeting minutes organized by speaker enable smoother information sharing.

  • Multilingual Translation AI

    AI instantly translates emails, chats, and documents. This maintains business speed and enables smooth international communication.

AI Supports Routine Document Creation

AI provides strong support for creating business emails, reports, meeting minutes, and other documents needed for everyday tasks. In addition to checking grammar and optimizing expressions, it can also auto-generate documents based on templates. This significantly reduces time while enabling anyone to produce clear, well-structured content.

  • Document Proofreading Assistant

    AI checks honorifics, typos, sentence structure, and more to improve the quality of business writing.

  • Automated Document Generation

    AI automatically generates standard emails, reports, manuals, and more. This greatly reduces time spent, allowing staff to focus on checking and finalizing content.

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